Privacy Policy

Last Updated: [Insert Date]

At Ladies Luxe Dress (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our sophisticated clientele. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ladiesluxedress.com (the “Site”) or make a purchase from us.

1. Information We Collect

To provide our luxury fashion services, we may collect the following personal data:

• Identity Data: Your name, title, gender (for sizing recommendations)
• Contact Data: Billing/delivery addresses, email addresses, telephone numbers
• Financial Data: Payment card details (processed securely through PCI-DSS compliant systems, never stored on our servers)
• Transaction Data: Details about purchases, returns, and preferences
• Technical Data: IP address, browser type/version, time zone, device information
• Usage Data: How you interact with our Site (pages visited, time spent, click patterns)
• Marketing Data: Your preferences for receiving fashion updates and promotions

2. How We Use Your Information

We process your personal data with the utmost care for these purposes:

• To process and fulfill your orders for our premium fashion collections
• To provide exceptional customer service for our discerning clientele
• To manage our loyalty program and offer personalized styling recommendations
• To improve our Site’s functionality and your shopping experience
• To prevent fraud and ensure transaction security
• To send curated fashion updates (only with your consent)
• To comply with legal obligations in our international operations

3. Data Sharing and Disclosure

We may share your information with selected third parties to deliver our luxury services:

• Payment Processors: Visa, MasterCard, JCB, PayPal for secure transaction handling
• Logistics Partners: Premium courier services for worldwide delivery (excluding certain Asian and remote regions)
• IT Service Providers: For maintaining our secure e-commerce platform
• Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third parties for marketing purposes.

4. International Data Transfers

As we serve a global clientele, your data may be transferred outside the European Economic Area (EEA). We ensure all transfers comply with GDPR requirements through Standard Contractual Clauses or other approved mechanisms.

5. Data Security

We implement robust security measures worthy of our luxury brand reputation:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits and penetration testing
• Limited access to personal data on a need-to-know basis
• Secure data storage with industry-leading providers

6. Your Rights

As our valued customer, you have rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Update inaccurate or incomplete information
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Opt-out of certain processing activities
• Withdraw Consent: For marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance your luxury shopping experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our Site’s functionality
• Functional Cookies: Remember your preferences and sizing selections
• Marketing Cookies: Show you relevant fashion recommendations (only with consent)

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Data Retention

We retain your personal data only as long as necessary:

• For order processing and customer service: 7 years (for tax and warranty purposes)
• For marketing purposes: Until you unsubscribe
• For website analytics: 26 months

9. Children’s Privacy

Our luxury fashion collections are intended for adults. We do not knowingly collect data from children under 16. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our Site with a new “Last Updated” date.