FAQ

Our collections are designed for fashion-forward women who appreciate premium quality and effortless elegance. Whether you’re preparing for a special occasion, building a sophisticated wardrobe, or seeking vacation-ready styles, we cater to style-conscious individuals who value both design and exceptional service.

We combine runway-inspired designs with accessible luxury, offering international delivery with transparent pricing and premium packaging. Our focus on effortless global service means you can shop our collections from anywhere with confidence.

Our curated collections include:

• Evening Dresses – Perfect for galas and special occasions
• Jumpsuits – Stylish one-piece ensembles
• Skirts – From office-chic to evening glamour
• Swimwear – Vacation-ready designs
• Tops – Versatile pieces for any wardrobe
• Trousers – Tailored and comfortable options

Each product page includes detailed size charts with measurements in both UK and international sizes. We recommend comparing your measurements to our charts for the perfect fit. If you’re between sizes or need advice, our customer service team is happy to help.

We strive to represent our products as accurately as possible with high-quality photography. However, screen settings may cause slight variations in colour. All our garments are made with premium fabrics and exacting attention to detail.

We proudly deliver worldwide to fashion lovers across the globe (excluding select remote areas in Asia and other regions). During checkout, simply enter your address to confirm we can deliver to your location.

We offer two premium delivery services:

• Express Shipping (£12.95 or free on orders over £50): Handled by DHL or FedEx with full tracking. Delivery in 10-15 business days after dispatch (1-2 day processing). Perfect when you need your glamorous finds quickly.
• Standard Shipping (Free on orders over £50): Our budget-friendly option via EMS. Delivery in 15-25 business days after dispatch (1-2 day processing). Ideal when planning ahead.

All orders take 1-2 business days to process before dispatch. After dispatch:

• Express Shipping: 10-15 business days
• Standard Shipping: 15-25 business days

Pro Tip: For special events, we recommend ordering at least 3 weeks in advance to allow for delivery and any final alterations.

All customs and import charges are calculated and shown at checkout – no hidden fees. Our transparent pricing means you’ll know the total cost before completing your order.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed with industry-standard encryption.

Absolutely. We use advanced encryption technology to protect all your personal and payment information. Your security is our priority, and we never store your full payment details on our servers.

We offer a 15-day return policy from the date of delivery for your peace of mind. Items must be unworn, unwashed, and in their original condition with all tags attached. Please contact us at [email protected] to initiate a return.

Simply email our customer service team within 15 days of receiving your order. We’ll provide return instructions and the appropriate address. Returns are at the customer’s expense unless the item is faulty. Once received and inspected, we’ll process your refund within 5 business days.

Currently, we process returns rather than direct exchanges. For a different size or colour, we recommend placing a new order while returning the original item. This ensures you receive your preferred item as quickly as possible.

Our Manchester-based team is always happy to help! You can reach us at:

• Email: [email protected]
• Postal Address: 10 Faulkner St, Manchester, GB M5B 5CP

We aim to respond to all enquiries within 24 hours during business days.